FAQ
Customers have questions – Keep the most asked questions in a page like this and reduce your support times. Here’s an example of what TTC can use below…
Our Tiles
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Do you sell to the public?
Yes, we have 2 dedicated showrooms (Gateshead & Sunderland) with all our products on display to view. Please see our About Us section to find out more.
Do you keep tiles in stock?
Yes, we keep 99% of our ranges in stock at our Gateshead Warehouse, other special order items have varied lead times depending on country of origin.
Can I get a sample?
Yes , we offer a full sampling service – please contact us for more information.
Ordering / Delivery / Collection
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How can I place an order ?
You can call our head office 0191 4910555, or email us sales@tyneteesceramics.co.uk
Do you deliver?
Yes, we delivery locally (North East, Cumbria, Yorkshire & Humberside, Scottish Borders) with our own truck fleet, outside of this area carriage can be arranged.
Can I collect?
Yes, you are more than welcome to collect from our Gateshead warehouse – located on the Team Valley.