Customers have questions – Keep the most asked questions in a page like this and reduce your support times. Here’s an example of what TTC can use below…

Our Tiles

Yes, we have 2 dedicated showrooms (Gateshead & Sunderland) with all our products on display to view.  Please see our About Us section to find out more.

Yes, we keep 99% of our ranges in stock at our Gateshead Warehouse, other special order items have varied lead times depending on country of origin.

Yes , we offer a full sampling service – please contact us for more information.

Ordering / Delivery / collection

You can call our head office 0191 4910555, or email us

Yes, we delivery locally (North East, Cumbria, Yorkshire & Humberside, Scottish Borders) with our own truck fleet, outside of this area carriage can be arranged.

Yes, you are more than welcome to collect from our Gateshead warehouse – located on the Team Valley.

Christmas Opening Hours:

We close on Tuesday 22d December  at 3pm

Reopen Monday 4th January 2021 at 8am

Gateshead & Sunderland

Both Sites now fully open & Covid Secure

Monday - Thursday 8am - 5pm

Friday 8am - 4pm

Saturday 8.30am - 2pm